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We understand that you have a choice of behavioral health care providers. Our Belief Statements are reflected in every step of our care and serve as a guide in our services:

  • We believe in providing the highest quality of behavioral healthcare to patients and their families.
  • We believe in having compassion for, empathy for, and perseverance with the patients and their families.
  • We believe in being good community citizens and serving the needs of the community.
  • We believe in the team approach to care.

We hire individuals whose values are in alignment with our belief statements because our staff at every level affect our patients’ experience. Creekside Behavioral Health understands the complexities of different patients we serve throughout Kingsport and the surrounding areas in East Tennessee and Southwest Virginia and the entire state of Tennessee. Creekside ensures through our in-person assessment process that we are offering programs that are in their best interest. We are also very sensitive to the unique needs of our community and have the ability to flex our units to meet the community’s demand.  We understand that our patient’s family members need support as well. Creekside Behavioral Health will offer Family Education Sessions weekly that are led by our qualified therapists to ensure our family members will be exposed to community resources, psych education, an understanding of the hospitalization process and group support. We believe in having fun at Creekside Behavioral Health. Our patients will be exposed to 2 hours of recreational therapy and fitness per day.

We believe in an inter-disciplinary team approach to treatment. This includes our internal team of psychologists, psychiatrists, MDs, nurse practitioners, therapists, nurses and mental health technicians. We also include our community partners in our treatment approach and realize that their inclusion in treatment planning is vital to the success of the individuals we serve.